Privacy Policy | All Health DTC
At All Health DTC, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and safeguard your personal and health information when you visit our website, www.allhealthdtc.com, and engage with our services. We respect your privacy and are committed to transparency in our practices.
Please read this Privacy Policy carefully. By using our website and services, you agree to the collection and use of your information as outlined in this policy.
Information We Collect
We collect both personal and non-personal information to provide you with the best possible service. The types of information we collect include:
Personal Information:
- Contact Information: This includes your name, email address, phone number, and other details you voluntarily provide when you interact with our website (e.g., scheduling appointments, making inquiries, etc.).
- Health Information: If you choose to consult with us online or through appointment forms, we may collect medical history or other health-related details necessary for providing healthcare services.
Non-Personal Information:
- Usage Data: This includes data such as your browser type, IP address, pages visited, and the time spent on our website. This helps us understand user preferences and improve your experience.
- Cookies: We use cookies to enhance your browsing experience. Cookies help us remember your preferences and tailor the site to your needs. You can control the use of cookies through your browser settings.
How We Use Your Information
We use the information we collect for several purposes, including:
- Providing Healthcare Services: To communicate with you, schedule appointments, and provide tailored healthcare recommendations.
- Improving Our Services: To analyze usage trends and make improvements to our website and services.
- Marketing and Communication: If you opt-in to receive newsletters or updates, we may use your contact details to send you information about our services. You can unsubscribe at any time.
- Legal and Regulatory Compliance: We may use your information to comply with healthcare laws and regulations, including HIPAA (Health Insurance Portability and Accountability Act).
How We Protect Your Information
We implement strict security measures to protect your personal data from unauthorized access, alteration, or disclosure. These measures include:
- Data Encryption: All sensitive information, including health data, is encrypted during transmission.
- Access Controls: Only authorized personnel have access to your personal information, and all staff members are trained on privacy protection.
- Regular Security Audits: We perform regular security audits to ensure our systems remain secure and compliant with privacy regulations.
TCR Compliance Message
All Health DTC complies with the Telemedicine Communication Regulations (TCR) to ensure that all digital interactions, especially through SMS, are secure and meet the required privacy standards.
Telemedicine has become an increasingly popular way to deliver healthcare services, and at All Health DTC, we are committed to safeguarding your personal and health information during all virtual consultations and appointments. We follow the necessary steps to comply with TCR standards, providing you with a seamless and secure digital experience.
To comply with TCR standards, we ensure the following key elements are included in our SMS communications:
Registration Requirement
Before sending SMS messages, All Health DTC has registered our brand and intended use cases with the TCR. This registration ensures that all SMS communications are compliant with relevant industry regulations and privacy laws.
Opt-Out Information
You always have the right to opt-out of receiving SMS communications from us. Each message we send will include clear instructions on how to unsubscribe. Simply reply STOP to any message to stop receiving future SMS notifications. We respect your preferences and will honor your request immediately.
Purpose of the Message
Every SMS message will clearly explain the purpose of the communication. Whether it’s an appointment reminder, confirmation of a scheduled consultation, or a reminder for an upcoming health check, you will always know why the message is being sent.
Examples of SMS Communications:
- “Reminder: Your telemedicine appointment with All Health DTC is scheduled for [Date/Time]. Reply STOP to unsubscribe.”
- “Thank you for booking your consultation with All Health DTC. Your appointment is confirmed for [Date/Time]. Reply STOP to unsubscribe.”
We value your privacy and are committed to ensuring that our SMS communications are relevant, helpful, and respectful of your time.
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- With Service Providers: We may share your data with trusted third-party vendors who assist us with website functionality, scheduling, email communications, or other services. These vendors are required to protect your information in accordance with our privacy policy.
- For Legal Compliance: We may disclose your information if required by law or in response to legal processes, such as subpoenas or court orders.
Your Rights
As a patient and website user, you have certain rights regarding your personal data, including:
- Accessing Your Information: You can request access to the personal and health information we have on file for you.
- Correcting or Updating Information: If any of your personal details are incorrect, you can request corrections.
- Deleting Your Data: You have the right to request that we delete your data, subject to legal and regulatory exceptions.
- Opt-Out of Communications: If you no longer wish to receive marketing communications, you can opt-out by clicking the “unsubscribe” link in any email communication.
Third-Party Links
Our website may contain links to third-party websites that are not operated by All Health DTC. We are not responsible for the privacy practices or content of these websites. We encourage you to read their privacy policies before providing any personal information.
Children’s Privacy
All Health DTC does not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have collected personal information from a child under 13, we will delete that information immediately. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to take appropriate action.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal/regulatory reasons. We will post the updated policy on our website and indicate the date of the last revision at the top of this page.
Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:
All Health DTC:
Email: IDD@allhealthdtc.com
Phone: +1 718-339-6300
Address: 1655 E 13th St, Brooklyn, NY 11229, United States